Terms of Service

Welcome to Food Plus Market! By accessing or using our website (foodplus-market.com), you agree to comply with and be bound by the following terms and conditions:

✅ Use of Website

  • You must be at least 18 years old or have parental consent to use our services.

  • You agree not to misuse the site or engage in fraudulent activity.

🛒 Products & Pricing

  • All products are subject to availability.

  • Prices may change without prior notice.

  • We reserve the right to limit quantities per customer.

📦 Orders & Delivery

  • Orders are confirmed once payment is received.

  • Delivery times are estimates and may vary based on location and availability.

🚫 Prohibited Activities

  • No unauthorized resale of products.

  • No use of bots or automated systems to place orders.

📌 Intellectual Property

  • All content, logos, and images are the property of Food Plus Market and may not be reused without permission.

Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your personal information.

📋 Information We Collect

  • Name, email, phone number, and delivery address

  • Purchase history and preferences

  • Cookies and usage data for website optimization

🛡️ How We Use Your Data

  • To process orders and deliver products

  • To improve your shopping experience

  • To send promotional offers (with your consent)

🔒 Data Protection

  • We use secure servers and encryption to protect your data.

  • We do not sell or share your personal information with third parties, except for delivery and payment processing.

📤 Your Rights

  • You may request access, correction, or deletion of your data at any time.

  • You can opt out of marketing communications.

Refund Policy

We want you to be satisfied with your purchase. If you're not, here's how we handle refunds:

🔄 Eligibility

  • Refunds are available for defective, damaged, or incorrect items.

  • Perishable goods (e.g., fresh produce, dairy) are non-refundable unless spoiled or delivered incorrectly.

📆 Time Frame

  • Requests must be made within 7 days of delivery.

  • Proof of purchase and photos may be required.

💳 Refund Method

  • Refunds will be issued to the original payment method.

  • Processing may take 5–10 business days.

🚚 Return Process